next.js
TypeScript
Builder.io
Tailwind CSS
Speechmatics specializes in speech technology, serving industries such as media, CCaaS and EdTech. But this time, they needed help. Specifically, a more seamless voice-driven communication without traditional inputs and a boost in website performance for better SEO and tool integration.
Could we deliver?
Well, yes, we could.
About the Client
Speechmatics
Speechmatics is a leading provider of automatic speech technology, offering high-accuracy, real-time speech-to-text solutions in over 50 languages. Their technology is widely used across industries such as media, CCaaS and EdTech, allowing for flexible deployment in both cloud and on-premise environments.
They deliver highly accurate speech-to-text transcription, even in difficult audio environments. This makes them a top choice for businesses looking to improve voice-driven applications.
Industry
Education
Market
USA
Time
1 year, ongoing
Technologies
Next.js, TypeScript, Builder.io,
Tailwind CSS
Tech Stack
Next.js, TypeScript, Builder.io,
Tailwind CSS
Platform
Vercel
Key Outcomes
With our support, Speechmatics improved their product capabilities and business agility.
Speechmatics improved the accuracy and speed of their speech recognition through cutting-edge AI technologies.
Their team now has more room for experimentation and can respond more easily to diverse client needs.
A faster and better-performing website resulted in gains in SEO and more meaningful user interactions.
We helped streamline the Google Tag Manager setup, making tracking and analytics more effective and easier to manage.
Business need
Increase User Interaction and Performance Score
As the platform expanded, Speechmatics needed to make interaction feel more natural, focusing on voice instead of clicks or taps. The goal was to enable users to navigate and interact using speech without relying on touchscreens or a mouse.
Performance issues were negatively impacting both SEO and user experience. It became clear that improving performance was critical for visibility and engagement.
Issues with tools like Google Tag Manager made it hard to understand user behavior. Speechmatics needed a cleaner, more reliable setup to get the insights they depended on.
Challenge
Frontend Support Needed
Speechmatics specialized in backend ASR technology and didn’t have the resources to build an in-house frontend team. They needed a trusted partner to handle the UI and performance side of the platform.
Creating a smooth user experience wasn’t just about design — it required a deep understanding of speech recognition and AI to make the interface truly effective.
Work done
Optimizing Speechmatics’s Platform with AI Agent
The goal was to create an AI agent that allowed voice communication with their language model, eliminating the need for traditional input methods.
We started from thoroughly analyzing the existing technology stack and aligned it with Speechmatics' business goals– increasing user interaction and improving performance of the platform. All of that to ensure the project started with a clear understanding of the requirements.
To address the challenge, we designed and developed an AI agent application that enabled users to communicate using voice commands. This app provided flexibility by allowing users to speak and receive voice responses, which eliminated the need for a touchscreen or mouse.
In addition to voice-based communication, our team integrated options for keyboard input and real-time transcription of spoken conversations. These features enhanced the accessibility of the application, giving users more control over how they interacted with the system.
This approach ensured the solution was adaptable to various user environments and needs, improving overall usability.
Results
Speed. Usability. Flexibility.
delivered.
As a result, Speechmatics gained substantial benefits from the collaboration with Blazity, including enhanced product capabilities and improved business agility.
The key outcomes include:
Case Studies
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“We are very happy with the outcomes and look forward to continuing to work with them on larger initiatives.”
Brian Grafola
CTO at Vibes