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AI-Powered Voice Recognition Done Right

next.js

TypeScript

Builder.io

Tailwind CSS

Speechmatics specializes in speech technology, serving industries such as media, CCaaS and EdTech. But this time, they needed help. Specifically, a more seamless voice-driven communication without traditional inputs and a boost in website performance for better SEO and tool integration.


Could we deliver?


Well, yes, we could.

<h1>AI-Powered Voice Recognition Done Right</h1>

About the Client

Speechmatics

Speechmatics is a leading provider of automatic speech technology, offering high-accuracy, real-time speech-to-text solutions in over 50 languages. Their technology is widely used across industries such as media, CCaaS and EdTech, allowing for flexible deployment in both cloud and on-premise environments.


They deliver highly accurate speech-to-text transcription, even in difficult audio environments. This makes them a top choice for businesses looking to improve voice-driven applications.

Industry

Education

Market

USA

Time

1 year, ongoing

Technologies

Next.js, TypeScript, Builder.io,

Tailwind CSS

Tech Stack

Next.js, TypeScript, Builder.io,

Tailwind CSS

Platform

Vercel

Key Outcomes

With our support, Speechmatics improved their product capabilities and business agility.

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Increased speech recognition accuracy and efficiency

Speechmatics improved the accuracy and speed of their speech recognition through cutting-edge AI technologies.

Greater flexibility and innovation

Their team now has more room for experimentation and can respond more easily to diverse client needs.

Improved website performance and seo

A faster and better-performing website resulted in gains in SEO and more meaningful user interactions.

more effective tracking and analytics.

We helped streamline the Google Tag Manager setup, making tracking and analytics more effective and easier to manage.

Business need

Increase User Interaction and Performance Score

Making Voice the Main Interface

As the platform expanded, Speechmatics needed to make interaction feel more natural, focusing on voice instead of clicks or taps. The goal was to enable users to navigate and interact using speech without relying on touchscreens or a mouse.

Fixing Web Performance Bottlenecks

Performance issues were negatively impacting both SEO and user experience. It became clear that improving performance was critical for visibility and engagement.

Getting Analytics to Work Properly

Issues with tools like Google Tag Manager made it hard to understand user behavior. Speechmatics needed a cleaner, more reliable setup to get the insights they depended on.

Challenge

Frontend Support Needed

Frontend Support for a Backend-Focused Team

Speechmatics specialized in backend ASR technology and didn’t have the resources to build an in-house frontend team. They needed a trusted partner to handle the UI and performance side of the platform.

Bridging UX with AI Expertise

Creating a smooth user experience wasn’t just about design — it required a deep understanding of speech recognition and AI to make the interface truly effective.

Work done

Optimizing Speechmatics’s Platform with AI Agent

The goal was to create an AI agent that allowed voice communication with their language model, eliminating the need for traditional input methods. 


We started from thoroughly analyzing the existing technology stack and aligned it with Speechmatics' business goals– increasing user interaction and improving performance of the platform. All of that to ensure the project started with a clear understanding of the requirements.

Developing the AI Agent

To address the challenge, we designed and developed an AI agent application that enabled users to communicate using voice commands. This app provided flexibility by allowing users to speak and receive voice responses, which eliminated the need for a touchscreen or mouse.

Enhancing Accessibility and Usability

In addition to voice-based communication, our team integrated options for keyboard input and real-time transcription of spoken conversations. These features enhanced the accessibility of the application, giving users more control over how they interacted with the system.

Vibes old vs new dashboard

This approach ensured the solution was adaptable to various user environments and needs, improving overall usability.

Results

Speed. Usability. Flexibility.

delivered.

As a result, Speechmatics gained substantial benefits from the collaboration with Blazity, including enhanced product capabilities and improved business agility.


The key outcomes include:

Increased speech recognition accuracy and efficiency through cutting-edge AI technologies.

Greater flexibility and innovation to meet a wide range of client demands.

Boosted user engagement through advanced search functionality.

Improved website performance, resulting in better SEO and user engagement.

I fully trust Blazity to come up with the right solution and implement it correctly with minimal supervision.
Tom Young
Tom Young
Digital Marketing Manager
blazity comet

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Brian Grafola, CTO at Vibes

“We are very happy with the outcomes and look forward to continuing to work with them on larger initiatives.”

Brian Grafola

CTO at Vibes

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